Private Policy

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At G’s Detailing & Windshield Repair  ("Company," "we," "our," or "us"), protecting your privacy is one of our highest priorities. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit our website, request a quote, schedule services, contact us by phone, email, text message, social media, or otherwise interact with our business. By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.

We may collect personal information that you voluntarily provide, including your name, mailing address, service address, email address, telephone number, billing information, payment information, vehicle information, property information, photographs related to requested services, appointment details, and any other information you choose to provide.

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, device information, pages visited, referring websites, date and time of access, and other analytical data collected through cookies and similar technologies.

We use the information we collect to provide estimates, schedule appointments, perform requested services, process payments, communicate regarding appointments, respond to customer inquiries, provide customer support, improve our website and services, personalize your experience, send service reminders, administer membership or maintenance programs, conduct internal business operations, prevent fraud, enforce our policies, comply with legal obligations, and market our services where permitted by law.

By providing your telephone number or email address, you consent to receive communications regarding appointments, estimates, invoices, payment reminders, scheduling updates, customer support, promotional offers, and service-related notifications. Message frequency may vary. Standard message and data rates may apply. You may opt out of promotional communications at any time by following the instructions provided in the communication or by contacting us directly. Opting out of marketing messages does not prevent us from sending necessary service-related communications.

Payments may be processed through secure third-party payment processors.

We do not store complete credit card information on our servers. Payment information is handled in accordance with applicable payment security standards by the payment processing provider.

Our website may use cookies, pixels, web beacons, analytics tools, and similar technologies to improve website functionality, analyze website traffic, remember user preferences, measure marketing performance, and enhance the overall user experience. You may disable cookies through your browser settings; however, some website features may not function properly.

We do not sell your personal information.

We may share information with trusted third-party service providers who assist us in operating our business, including payment processors, scheduling software providers, customer relationship management systems, website hosting providers, email service providers, marketing platforms, customer communication providers, analytics providers, and professional advisors.

These parties are contractually obligated to protect your information and use it only for authorized business purposes.

We may also disclose information when required by law, court order, subpoena, legal process, government request, or when necessary to protect our legal rights, property, customers, employees, or the public.

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and satisfy applicable recordkeeping requirements.

Our website and services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected without appropriate parental consent, we will promptly delete such information.

Depending on your state or country of residence, you may have certain privacy rights, including the right to request access to your personal information, request correction of inaccurate information, request deletion of certain personal information, request a copy of your information, object to certain processing activities, or withdraw consent where applicable. To exercise any available rights, please contact us using the information provided below.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their privacy policies before providing personal information.